Imagine starting your day knowing that the work you do helps businesses run smoothly and professionals feel supported. At Regus, we’ve built the world’s largest workspace network so that our customers can work better, faster, happier. As a Front Office Receptionist, you will be at the heart of one of our centres, welcoming customers, solving problems, and creating an environment where people can focus on what matters most to them. If you enjoy a fast paced role where no two days are the same, and you take pride in delivering exceptional service, this is your opportunity to bring more freedom to businesses and people while building a rewarding career.
Company Overview
Regus is a global leader in flexible workspace solutions, providing businesses of all sizes with the space and support they need to thrive. With thousands of locations worldwide, Regus helps professionals work better by offering modern, well equipped offices, meeting rooms, and co‑working spaces. The company is built on a foundation of customer focus, innovation, and a commitment to making work life easier. Joining the Regus team means becoming part of a network that values initiative, collaboration, and the drive to go above and beyond.
Key Responsibilities
- Welcome customers and visitors with a warm, professional demeanor, ensuring they feel valued from the moment they arrive.
- Manage a variety of customer requests throughout the day, from providing WiFi codes and tracking packages to directing visitors to meeting rooms and assisting with equipment setup.
- Handle incoming mail and packages, sorting and distributing them accurately while notifying customers promptly.
- Support the Community Manager in planning and organizing events, including creating invitations, preparing materials, and updating noticeboards.
- Maintain a clean, organized, and welcoming centre environment, conducting regular checks to ensure everything is in order.
- Address customer needs and resolve issues with a proactive, solution oriented approach, taking ownership of problems from start to finish.
- Assist with administrative tasks such as managing meeting room bookings, processing payments, and maintaining customer records.
- Adapt to changing situations with enthusiasm, handling multiple tasks efficiently while maintaining a positive attitude.
Qualifications
- Strong communication skills with the ability to build professional relationships and empathize with customers’ needs.
- Experience in customer service, hospitality, or a front‑of‑house role is preferred, but a positive attitude and willingness to learn are equally important.
- Confidence in using MS Office and other basic IT packages.
- The ability to manage multiple priorities in a fast paced environment while maintaining attention to detail.
- A proactive mindset, comfortable taking ownership of challenges and finding creative solutions.
- Flexibility to work within centre operating hours, which may include early mornings or occasional evenings for events.
Benefits and Perks
- A competitive monthly salary ranging from SGD 2,500 to SGD 3,200 depending on experience.
- A bright, inspiring work environment where no two days are the same.
- Training and development opportunities to help you grow your skills and advance your career.
- The chance to be part of a global network that values diversity, collaboration, and innovation.
- Employee discounts and wellness programs are available in select locations.
How to Apply
If you are ready to bring your energy and customer focus to a role where you can make a real difference, we would love to hear from you. Please submit your application through the Regus careers portal. Join us in helping businesses and professionals work better, faster, happier. Your journey with Regus starts here. Apply today.
